Privacy Policy

1. INCORPORATION OF 'FLUID''S PRIVACY POLICY
   
   1.1 'Fluid' Outsourcing Limited (Company Number 07461001) (''Fluid'') is committed to ensuring that your privacy is protected and ''Fluid'' is compliant with the Data Protection Act 1998. This privacy policy ('Privacy Policy') explains how ''Fluid'' uses the information that ''Fluid'' and 'The 'Fluid' Census' ("'Fluid' Census") collects about you and your business, and the procedures that ''Fluid'' has in place to safeguard your privacy.
   
   1.2 By using ''Fluid's" website [www.'Fluid'outsourcing.co.uk] ('Website' or 'site') or by using any of the services ('Services') set out in the Website, you consent to ''Fluid'' using the information that ''Fluid'' collects about you. If you do not agree with the terms and conditions set out in this Privacy Policy, do not continue to use the Website
   
   1.3 For the purpose of the Data Protection Act 1998, the data controller is ''Fluid'.'
   
   

2. THE INFORMATION 'FLUID' COLLECT AND HOW 'FLUID' USES IT

   2.1 ''Fluid'' provides, amongst other services, the compilation of a benchmarking survey based on sales and commercial operation data that's collected from participants in the healthcare and pharmaceutical industry ("'Fluid' Census"). If you've registered and signed up to be part of the 'Fluid' Census', ''Fluid'' will collect information including in-depth commercial operational data about your company, and such other relevant information which 'Fluid' deems necessary to provide you with the Services, maintenance, and support services. In order to provide the ''Fluid' Census,' clients agree to supply data using this Website. Where necessary, the information collected is transmitted in a secure manner to an independent third party server to assist ''Fluid'' in providing you with the Services requested by you and to maintain the support services of ''Fluid'.'

   2.2 Subject to the terms and conditions of this Privacy Policy, ''Fluid'' protects all data from being disclosed to any third parties except when required by law.

   2.3 The only personnel inputting data to the ''Fluid' Census' questionnaire and therefore having access to the data are, and will be, ''Fluid'' personnel or sub-contractors appointed by ''Fluid'.'

   2.4 Subject to the other provisions of this Privacy Policy and such other provisions specified on the Website, ''Fluid'' will not provide your confidential commercial information to other companies or organisations.

3. USE OF COOKIES AND OTHER INFORMATION GATHERING TECHNOLOGIES

   3.1 ''Fluid'' uses 'cookies' and other technologies to collect information on site to assist ''Fluid'' in monitoring 'Fluid's' web page flow and promotional effectiveness as well as to promote trust and safety.

   3.2 Certain features on the Website are only available if you enable the cookie. 'Fluid' also uses a cookie to assist it to provide information which is relevant to your interest.

   3.3 You are free to decline 'Fluid's' cookies although that may impair certain features on the Website.

   3.4 You can delete any cookies from your computer – refer to your internet browser's help files.

   3.5 'Fluid' may also track certain information through the use of JavaScript code and third party web site analytics providers

4. PROTECTING YOUR INFORMATION

   4.1 The internet is not a secure medium. However, 'Fluid' has put in place various security procedures and strict policy rules to safeguard and protect your information from unauthorised and unlawful access and use. These security procedures and policies, which are of the highest standards, are continuously improved.

   4.2 Notwithstanding the above, it should be appreciated that no system is entirely fool-proof and you should be careful when you reveal any confidential information to any third party.

   4.3 'Fluid' shall use its best endeavours to ensure the security of the Client Data, but shall have no liability for any loss or damage, including for access to Client Data, caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect the Client's computer equipment, computer programs, data or other proprietary material through use of the Services.

5. DISCLOSURE OF YOUR INFORMATION

   5.1 If 'Fluid' and/or part of its business is sold or integrated with another business, your details may be disclosed to 'Fluid's' advisers and any prospective purchasers and their advisers and will be passed on to the new owners of 'Fluid'.

   5.2 'Fluid' reserves the right to disclose your data (and you consent to such disclosure) if 'Fluid' is under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply 'Fluid's Terms and Conditions and this Privacy Policy, and other agreements; or to protect the rights, property, or safety of 'Fluid,' 'Fluid's' customers or members. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

6. UPDATING YOUR DETAILS

   If any of the information that you have provided to 'Fluid' changes, for example your e-mail address has changed, please contact 'Fluid' by sending an e-mail to outsourcing@starmedical.co.uk

7. OTHER TERMS

   7.1 'Fluid' supplies links to other websites. If you click on a link, you're not protected by this Privacy Policy and you are advised to read the privacy policy of the other website as it may differ from this Privacy Policy.

   7.2 'Fluid' reserves the right to amend this Privacy Policy from time to time as it deems necessary. In such event, 'Fluid' will post such changes on the Website.

   7.3 'Fluid' welcomes your views about the Website and its Privacy Policy. If you would like to contact 'Fluid' with any queries or comments please send an e-mail to outsourcing@starmedical.co.uk