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solutions@starmedical.co.uk
Tim was a nurse before deciding he'd like a career in sales. He sold door to door before moving into medical recruitment - the perfect way to combine his professional passion for sales, and his personal passion for healthcare and looking after people. He quickly climbed the ladder to director-level before deciding to found Star with Lucy in 2002. Tim injects fire, focus, strategic direction and vision to Star. Without doubt he's our ideas man with a knack for spotting people with the right skills to realise his vision. Tim does his job because he believes in people, not pieces of paper, and the ability of his team to help people change their lives for the better.
What's the best advice you've ever been given?
Two ears, one mouth - use them accordingly.
If you could visit your younger self, what advice would you give you?
Slow down, look at your goal, then work backwards from there.
What qualities are critical for professional success?
Drive and focus. Take personal ownership for whatever it is you want to achieve.
Tell us something about yourself that we don't know
I play the piano.
Describe your perfect Sunday
The family and I would go to watch Bath play rugby at the Rec, then I'd take my hero of a Labrador for a nice long walk, followed by a big roast dinner.
Lucy joined Procter & Gamble Pharmaceutical's 'Management Development Programme' in 1997 after graduating from Sheffield University with a Business degree. With Procter & Gamble she gathered experience across sales, recruitment, marketing and management, before founding Star with Tim in 2002. Whilst Lucy's focus is mostly external, she's also passionate about our development too, helping everyone around her to nurture their strengths, and work out practical ways to develop themselves. Our 'Ferran Adria-esque high standards' (in her own words) begin with Lucy, and her fervent enthusiasm for the industry is present in all of us too. Lucy does her job because she adores watching people grow and achieve their potential - the 'eureka' moments that people experience when they learn something new about themselves, about business, and about one another.
What's the best advice you've ever been given?
It's always better to regret the things you did do, than regret the things you didn't do.
If you could visit your younger self, what advice would you give you?
Be true to yourself - don't try to be what you think others want you to be.
What qualities are critical for professional success?
Business curiosity. Successful people have an unyielding curiosity for everything - what makes people tick, how things work - it doesn't matter what; it's so critical in a climate that's currently driven by fear and complexity.
Tell us something about yourself that we don't know
I lived in Sweden for 6 months.
Describe your perfect Sunday
I'd watch the episode of 'Saturday Kitchen' that I'd recorded the day before, followed by a roast and then I'd feed the ducks with my family in the afternoon.
Kristin's career in pharmaceutical sales began in New York just over 20 years ago. She worked as an Account Manager for an established American CSO before moving to the UK and joining a CSO as a Regional Sales Manager. In 1996 she turned her talents to recruitment and in 2000 she and two colleagues founded a pharma recruitment company. She worked as a Recruitment Director, Commercial Director and most recently General Manager before pursuing a new challenge. With Star she's focused on making sure we make the best of the skills we have, building a bigger and more diverse business that's fit for evolving markets, and strengthening Star's Leadership Team.
What's the best advice you've ever been given?
Don't sweat the small stuff.
If you could visit your younger self, what advice would you give you?
You'll never be perfect so stop trying to be.
What qualities are critical for professional success?
Passion, energy, commitment, integrity, and above all else, client focus and care.
Tell us something about yourself that we don't know.
I'm a Fulham FC season ticker holder.
Describe your perfect Sunday.
I'd watch both of my sons play football, each scoring a goal, and win their games whilst I stand on the sidelines in the sunshine. I'd then play a game of tennis with my husband or go for a run in Richmond Park. After that I'd enjoy an early supper with my family at a nice pub. I'd relax in the evening whilst watching TV or finish reading the papers.
Kate's one of our longest serving employees and knows Star inside out. She began her career as a Recruitment Administrator and is now Operations Manager. She helps take care of everything HR, Legal, and logistic-related, making sure our support is as effective as possible. To Star she brings guidance, precision and personality. She loves her job because she gets a huge sense of achievement from making the seemingly impossible possible; she also vividly believes in the abilities of the likeminded people around her.
What's the best advice you've ever received?
To do what your mother tells you
If you could visit your younger self, what advice would you give you?
I know it seems like it will be fun but really what good will it do you?
What qualities are critical for professional success?
Being honourable and respectful will get you a long way and will make the journey much more pleasant
Tell us something about yourself that we don't know
I have a phobia of owls
Describe your perfect Sunday
Cold, crisp winter's day, walking to the park looking out over Bath with my husband - my 2 ginger daughters squealing on the swings - pub lunch, followed by a huge nap with at least 1 daughter using my lap as a pillow
After graduating, Carly travelled for while before moving to Bath and joining Star as a Marketing Executive in 2007; she became Brand Manager in 2009. She's responsible for making sure everyone knows what Star's about and the services it offers; she also manages the rest of the marketing department. Above all else, she brings enthusiasm for the brand, and a steely determination to make sure Star's personality and the services we offer are out there for everyone to see. She does her job because she loves the people she works with, who trust her to do what she does well.
What's the best piece of advice you've ever been given?
Don't always assume you're right. And cut pizza with kitchen scissors, not a pizza slice. (Courtesy of Kate Hosker)
If you could visit your younger self what advice would you give you?
Never to worry, things always turn out how they should.
What qualities are critical for professional success?
The right attitude - don't assume you can't do something. If you can't do it now, you will be able to one day if you approach it in the right way and work out what you need to do to achieve what's being asked of you. And listen, whilst not assuming you're always right - challenging your perceptions and ideas is the only way to get any better at something. And prepare for everything - presentations, meetings, no matter what it is, do your homework before you go in.
Tell us something about you that we don't know.
I played in a steel drum band at school.
Describe your perfect Sunday.
I get a nice long lie in, but then when I do get up the sun's shining and there's music and movement in my house, and we'd eat pancakes with proper coffee for breakfast. We gather everyone up for drinks in a nice pub garden, and then a BBQ, drinks, music and a little bonfire on the beach as it starts to get dark.
Mark began his career as an RGN nurse in 1987; from here he moved to management before transitioning to medical recruitment in 1994. Three years later he opened his own business - a consultancy operating in the medical devices market - before becoming a Recruitment Business Manager with another agency; here he led a very successful Master Vendor partnership with a medical devices and equipment market leader. Mark joined us in 2011 as our Healthcare Business Unit Manager; he's now our Associate Recruitment Director, responsible for the medical devices and technology and medical communications business units. Mark's a sociable character who's happiest when he's at the centre of things; he gets immense job satisfaction from helping other people reach their potential. What he loves most about Star is its team spirit, built on genuine trust and positivity.
What's the best advice you've ever been given?
There are two similar statements that I like and always stick to - it's not what you say, it's what you do, and you'll be judged on the results, not your words.
If you could visit your younger self, what advice would you give you?
Think things through in more detail, and always consider the consequences of your actions
What qualities are critical for professional success?
For me honesty and determination are key qualities, and the ability to plan incredibly well and manage variables - it's just as important to plan thoroughly for all eventualities, prepare for things that may or may not go how you want, and that goes for everything, not just your work.
Tell us something about yourself that we don't know
As a schoolboy I had trials for Oxford United Football Club.
Describe your perfect Sunday
It would start at 630am; I'd fetch the paper then read it cover to cover with a pot of coffee before my children get up. After that my son and I would go to the park for a kick around, then go home for Sunday lunch with the rest of the family. After we've eaten, we would all go for an afternoon walk in the woods.
Rich was already a successful recruiter before joining Star in 2007. He was promoted for the first time after only a year, and for the second time in 2010 to Vendor Manager; he looks after Star's Master Vendor business unit and Allergan's commercial business unit, covering everything from sales and marketing to market access and health economics, to sales operations and medical affairs, as well as managing his own recruitment team. To Star Rich brings a true willingness to help other people - to him, nothing is too much trouble. What he loves most about Star is that everyone is encouraged to look after each other; the sense of togetherness means everyone works together for the good of the whole.
What's the best advice you've ever been given?
It's better to risk everything than hold on to nothing.
If you could visit your younger self, what advice would you give you?
Don't buy clothes to grow into, they'll never fit!
What qualities are critical for professional success?
Honesty, respect, ambition and compassion.
Tell us something about yourself that we don't know.
I'm a keen photographer (Star encourages people to live their personal and professional dreams; any pictures you see on our website are courtesy of Rich. Visit Rich's website for more information.)
Describe your perfect Sunday.
I'd get up early -it's a sunny Sunday morning - and go to the beach, take some photos of the sunrise, then it's back home for breakfast and a catch up on the rugby. I'd take Madi - my Jack Russell - out for a long walk, and then spend the afternoon enjoying some good food with family and friends. I'd go back to the beach to watch the sunset, camera in hand.
Sam's career in recruitment began in 1998 with a high street agency; she's specialised in pharma recruitment since 2001. She joined Star in 2008 as a recruiter before she was promoted to Team Leader; a consistent top performer, she leads by shining example with a great sense of humour, and an unwavering determination to help others achieve their goals. She does her job because it's challenging, and so success is even more rewarding. She's loves working at Star because our values and her values are the same.
What's the best advice you've ever received?
Treat others as you wish to be treated.
If you could visit your younger self, what advice would you give you?
Work smart and always focus your efforts on things that will produce the outcomes you want.
What qualities are critical for professional success?
Positivity and a good attitude. You must be driven, results-focused, competitive, self-aware and disciplined.
Tell us something about yourself that we don't know
I'm a secret Take That fan (author's note - I had to prise this out of Sam).
Describe your perfect Sunday.
Mountain biking in the Chiltern Hills, ending up at a nice pub for a Sunday roast.
After graduation Andy spent 5 years working for 2 CROs in Clinical Data Management & Proposal Writing before transitioning into recruitment. Since 2003 he's been entirely focussed on searching and selecting the best clinical research talent for pharma, biotech and CRO clients in the UK. In this time he's worked for 4 high profile consultancies and latterly ran his own business successfully for 4 years. Andy joined Star in 2011 to lead our clinical business unit. He brings an in-depth understanding of UK clinical research and experience in just about every aspect of the clinical trial process. Andy has a great memory for people and takes an almost intuitive approach to recruitment; he often knows a candidate's next move before they themselves do!
What's the best piece of advice you've ever been given?
Get a good accountant
If you could visit your younger self, what advice would you give you?
I did a science degree, but if I were to go back I'd recommend a science degree with a commercial aspect to it too. Or I'd do a science degree that included a sandwich year in industry, for extra experience, and to prepare me for the realities of working life!
What qualities are critical for professional success?
The willingness to work hard - you have to be willing to prove yourself. And the ability to influence people is important.
Tell us something about yourself that we don't know
I've broken 12 different bones in my body
Describe your perfect Sunday
I'd play tennis at about 10am, then I'd have Sunday lunch at the pub with my three daughters and my wife. I'd watch a Tottenham match at 4pm, before all my daughters go to bed on time at 7pm. After that it's a good horror film and a pizza.
Dave's career began with customer service and commission based sales roles before he joined Star as a Resourcer. He quickly went on to become one of Star's most successful recruitment consultants before his promotion to Team Leader for the contract business unit. To Star Dave brings boundless energy, which suits the faster-paced nature of contract recruitment down to the ground. He loves his job because he enjoys energising people, and watching them take that energy and use it to achieve the things they want to for themselves, and for everyone in the business.
What's the best advice you've ever been given?
Don't try and do everything at once
If you could visit your younger self, what advice would you give you?
Think about your actions first
What qualities are critical for professional success?
Strength of mind; you should be willing to do whatever it takes to make something happen. And you need good organisational skills; without them your work load will get on top of you.
Tell us something about yourself that we don't know
I was the South West's chess champion at 13
Describe your perfect Sunday
A fried breakfast followed by sport, probably football, then a roast dinner back at home, and a film in the evening.
